Shipping & Delivery

So you've done your shopping; just how long will it be till you can rock that swanky new Axolotl-themed laptop skin? The calculator below will give you the average amount of days it takes to ship a product to your door and the best time to contact our support team. Please note that every order at Green Gold Ginseng is custom printed just for you, and will take 1-3 business days to print prior to shipping.

Here are a few things to consider while you wait for your order:
  1. More than $100 after discount with free UPS or USPS shipping, less than $100 after discount need to pay $7.5.
  2. Orders before 2pm the will be mail out at the same day.
  3. UPS shipping and delivery only on Monday through Friday, between 9:00am to 20:00, the general delivery time is about 5 to 6 days, if you have not received the package, please contact us to ensure that the package will not be lost and return back to us.
  4. If UPS requires a signature, it can not be changed without signature delivery, three times no one sign that will be returned.
  5. Postal Priority shipping method can be sent to PO BOX, Hawaii, Alaska, Saipan, Guam, Puerto Rico and the U.S. military stationed overseas bases.
  6. Orders before 8:30am with United States Postal Priority choice will be mail out at the same day.
  7. We only send to the U.S. and advice customers to carry out American ginseng with themselves. If mail out American Ginseng may be seized by Customs.

Green Gold Ginseng is a global company - we work with production and shipping partners all over the world to get your things to your doorstep, wherever that may be. Although the vast majority of our customers will get their orders by the day listed above, actual timeframes may vary from region to region.

So when do you contact Green Gold Ginseng? The calculator above lets you know the best time to message us. When that day rolls around. Even if your order hasn't arrived by the listed date, it's probably still on its way (and worth the wait).
  1. How much is shipping?

    Once you've clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.

  2. Can I track my order?

    We rely on a global network of shipping partners (UPS, FedEx, DHL) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

  3. Where does my order ship from?

    We rely on a global network of shipping partners (UPS, FedEx, DHL) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

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