Order and Return Policy

Order via Fax
1-715-842-4614

Order via Check
Please payable to Green Gold Ginseng LLC, and mail check with order info to:
13905 Stettin Dr
Marathon, WI 54448

Order via Phone
Toll Free 1-800-276-2989 or 1-888-533-7288
Outside of U.S. 1-715-842-8546
Only accept Visa,Master,and Discover.

Online Order
Go to www.greengoldginseng.com and pay with paypal, Visa, Master, and Discover

Product Return
If customer want to return product back to us, please call us at 1-715-842-8546 for details before return.

30-Day Return Guarantee

  • Cancel any order via phone before the package has been shipped out will receive a full refund including shipping charges.

  • In case you received the wrong merchandise, please call in at 1-715-842-8546. Package can be returned within 30 days without additional charges in exchange for the correct merchandise.

  • In the event you are not satisfied with our product, return is acceptable only if the merchandise is shipped back with 30 days - sealed, unopened, and in original condition. Return freight cost and re-delivery cost on buyer's expense. Green Gold Ginseng will charge 5% of restocking fee. If refund back to China Credit Card need to charge Processing Fee based on order amount

  • Any opened and used product is neither returnable nor refundable.