Order and Return Policy
Order via Fax
Order via Check
Please payable to Green Gold Ginseng LLC, and mail check with order info to:
13905 Stettin Dr
Marathon, WI 54448
Order via Phone
Toll Free 1-800-276-2989 or 1-888-533-7288
Outside of U.S. 1-715-842-8546
Only accept Visa,Master,and Discover.
Go to www.greengoldginseng.com and pay with paypal, Visa, Master, and Discover
If customer want to return product back to us, please call us at 1-715-842-8546 for details before return.
30-Day Return Guarantee
- Cancel any order via phone before the package has been shipped out will receive a full refund including shipping charges.
- In case you received the wrong merchandise, please call in at 1-715-842-8546. Package can be returned within 30 days without additional charges in exchange for the correct merchandise.
- In the event you are not satisfied with our product, return is acceptable only if the merchandise is shipped back with 30 days - sealed, unopened, and in original condition. Return freight cost and re-delivery cost on buyer's expense. Green Gold Ginseng will charge 5%-15% of restocking fee. If refund back to China Credit Card need to charge Processing Fee based on order amount.
- Any opened and used product is neither returnable nor refundable.